Refund Policy

​At Kaci Kemp, each piece is thoughtfully designed and crafted with care. For this reason, we cannot accept returns on bespoke items. Ready-To-Wear garment returns will be accepted within 10 days.

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If your item arrives faulty or damaged, please contact us within 7 days of delivery at:
📧 khorseman@kacikemp.co.uk

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We will review your case and do our best to resolve the issue as quickly as we can.